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Privacy Policy

We take your privacy seriously. We want to protect the privacy of visitors to our website and the privacy of our customers, contacts and other individuals whose personal data we handle. The following policy will help you to understand how we use personal data.

Who we are

 

This policy explains how Cytocell Ltd. use personal data.

The registered office of Cytocell Ltd is 3-4 Technopark, Newmarket Road, Cambridge, Cambridgeshire CB5 8PB.

Consent to our use of your personal data

Whenever you give us personal data, you are consenting to its collection and use in accordance with this privacy policy, including our use of cookies as explained below.

What this privacy policy covers

This policy covers how we handle personal data, including information related to your use of our website.

This policy does not apply to sites that are linked to or from our website. If you connect to other websites from Cytocell’s website, please read their privacy policy.

Personal data we collect and how we use it

General

We automatically record information in our server logs from your browser, including your IP address, country, and the pages you request.  We use this information to analyse our site's usage in order to improve navigation and offer more popular content.

We collect personal information (typically your name and email address as well as details of the organisation you work for) when you complete our application/registration and quotation forms, when you request information from us (for example a service request), when you complete an online marketing survey, when you enter promotions, and when we meet you or make contact with you.

We use this to update our database so we can contact you when we believe we have goods, services or information that will be of interest to you. We also use it to manage your organisation’s account with us and to supply goods and services you have requested from us.

Sharing personal data

We do not rent or sell or provide your personal data to any other person except as set out below or except as obliged by law or by the order of any competent body.

Where we outsource any task (e.g. telesales and mail shots), we oblige the service provider to use your personal data only in accordance with our specific instructions.  

We may provide your personal data to anyone who buys or offers to buy our business or business assets.

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don't have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.

Our use of cookies

Cookies for managing your current visit:

Name

 Typical content

Expires

 site_session

Randomly generated text 

When user exits browser

 

Cookies for improving service

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

Name

Typical content

Expires

_utma

Randomly generated number

2 years

_utmb 

Randomly generated number

30 minutes

_utmc 

Randomly generated number  

When user exits browser

_utmz

Randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)

6 months

 

For further details on the cookies set by Google Analytics, please refer to the Google Code website.

If you do not wish to accept cookies or would like to delete any cookies that are already on your computer, please refer to the instructions for the internet browser you are using.

For further information on cookies vist www.aboutcookies.org or www.allaboutcookies.org

Changing personal data

In order for us to keep our database as accurate as possible please notify us of any changes to your personal details, or if you become aware of any errors or inaccuracies by contacting us at probes@cytocell.com, or write to us at Cytocell Ltd., 3-4 Technopark, Newmarket Road, Cambridge, Cambridgeshire CB5 8PB.   

Direct marketing

In every e-mail/mail (e.g., newsletter, promotional offers, etc.) you receive from Cytocell we will give you the opportunity to unsubscribe to stop receiving subsequent e-mails/mails.

If your personal data are currently held on our database and you do not wish to receive information on future products/services from us please contact us at probes@cytocell.com, or write to us at Cytocell Ltd., 3-4 Technopark, Newmarket Road, Cambridge, Cambridgeshire CB5 8PB.   

Access to your personal data

If you wish to request a copy of the personal data we have on file for you please contact us at probes@cytocell.com, or write to us at Cytocell Ltd., 3-4 Technopark, Newmarket Road, Cambridge, Cambridgeshire CB5 8PB.   

Changes to this privacy policy

We may change this policy; the updates will appear on this webpage. Please check it each time you visit this website or provide us with any personal data.

We last updated this privacy policy on 22nd July 2015.

Feedback on this policy



If you have any questions about this privacy policy or any personal data which we hold about you please contact us at probes@cytocell.com, or write to us at Cytocell Ltd., 3-4 Technopark, Newmarket Road, Cambridge, Cambridgeshire CB5 8PB.